FAQ
Do you ship internationally?
We absolutely ship internationally! No5Hole will gladly ship our product to any destination. Please contact us if you have any questions regarding an International order.
What forms of payment do you accept?
We accept PayPal, Mastercard, and Visa. If none of these methods of payment are appropriate for you, please contact us at orders@no5hole.com and our team can arrange alternate payment if needed.
How are shipping charges calculated?
Shipping charges are calculated two ways: by weight, and by destination. A flat rate applies according to your location.
What if an item is out of stock?
If an item appears out of stock online, don't panic! If items from our recent collections sell out online we will work quickly in producing more for our valued customers. If an item that we do not intend to keep available online is out of stock, please contact us at orders@no5hole.com and we can assist you in a custom order.
All custom orders are subject to a price difference from the online price, and will take 2-3 weeks for production.
How is the product packaged?
We personally package all No5Hole orders in our office in Toronto, Canada. We take quality control very seriously at N5H, and check all apparel over before it leaves us to ensure that you are happy with your purchase!
Is express shipping available?
Yes, express shipping is an option on all No5Hole purchases! Simply choose the Express Shipping options at check out and your package will be waiting for your door in 1-2 days.